Wind Birds Frequently Asked Questions
- Contact Us
- Terms of Service
- Where is your office?
- Which language will be spoken by your staff?
- Do you have tours insurance?
- Will you still run the tours/trips on a rainy day?
- Do you guarantee the species to see?
- What should I take?
- What do I get to see in Madeira Wind Birds tours?
- Does your tours demand much physical effort?
- Are these land tours appropriate for a senior person?
- Is there a chance for snorkelling on the dolphin swimming trip?
- Do you have to wear a wet suit?
- Can we wear a wet suit to swim with dolphins?
- Is swimming with dolphins in the open sea?
- Is it possible to swim with turtles?
- How do I get in touch with Madeira Wind Birds?
- Are all taxes included in price?
- What is your cancellation policy?
- I am a travel agent/tour operator, will you assist us travelling to Madeira Islands?
- I am on a Cruise ship calling at Funchal harbour, can I join a tour?
- Do you offer pickup in HPB Madeira for land tours?
- I have a Wind Birds gift certificate, when can I use it?
- I required a special meal, do you supply it?
- Does Madeira Wind Birds offer any Madeira VIP or Executive services?
- What are the Portuguese Laws that regulate your activity?
- What are the rates for calling booking services?
- Does Wind Birds promote equal pay between all staff?
- Are children allowed on your tours, and if so, is there a minimum age requirement?
- Do you offer any discounts for groups, seniors, or students?
- Are your tour guides certified and trained in first aid and emergency response?
- Is there a maximum group size for your tours?
- How far in advance do I need to book a tour?
- Are your tours available year-round, or are there specific seasons for certain activities?
- Can I book a private tour for my family or group, and what is the cost?
- Is it mandatory to wear a seat belt on your tours?
- Do you have any promotional or referral programs for customers who introduce new clients to your tours?
- Are there any payment plan options or financial assistance programs?
- Are there any additional resources or support available for participants who may experience motion sickness or other travel-related discomfort during the tours?
- Do you offer any discounts for local residents or members of partnering organizations?
- What level of physical fitness is required to participate in your tours, and are there any specific fitness-related requirements for certain activities?
- Can participants purchase souvenirs or merchandise related to your tours or the local wildlife?
- Are gift certificates available for purchase, and can they be redeemed for any of your tours or activities?
- Are there any safety measures in place to prevent the spread of COVID-19 or other infectious diseases during the tours?
- How does your company support the local economy and communities in the areas where your tours take place?
- Are there any prerequisites or recommended knowledge for participants in your tours, such as basic bird identification skills or familiarity with the local geography?
- Are there opportunities for participants to interact with local community members during your tours?
- Can participants request a specific guide or schedule preference when booking a tour?
- What are the main areas or ecosystems covered during your tours, and how do the tour itineraries differ between these locations?
- Are there group activities or bonding experiences incorporated into your tours to foster camaraderie among participants?
- Does your company offer any guarantees on the number or species of birds that will be seen during the tours?
- Is it possible to combine multiple tours or activities into a single package or custom itinerary?
- Do you provide weather forecast updates or advisories before the tours?
- Do you offer any educational resources or materials for children participating in your tours?
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