Madeira · Visitor information
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Plan your visit, prepare for your trip and find answers from the Wind Birds team.
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All questions by topic
Booking and payment
All topicsAvailability, reservations, prices and changing your plans.
- I cannot find availability for Wind Birds tours. What should I do?
- Are all taxes included in price?
- What is your cancellation policy?
- Why do I see a card charge after booking instead of an authorization hold?
- Which payment methods can I use for this pelagic trip?
- I have a Wind Birds gift certificate, when can I use it?
- Does Madeira Wind Birds offer any Madeira VIP or Executive services?
- Do you offer any discounts for groups, seniors, students, or children?
- Do children pay less than adults?
- Is there a maximum group size for your tours?
- How far in advance do I need to book a tour?
- Can I book a private tour for my family or group, and what is the cost?
- Is it possible to join only one day of the pelagic expedition?
- Do you offer promotions or rewards for referring new clients?
- Are there any payment plan options or financial assistance programs?
- Do you offer any discounts for local residents or members of partnering organizations?
- Can participants purchase souvenirs or merchandise related to your tours or the local wildlife?
- Can I buy gift certificates for any tour or activity?
- Can participants request a specific guide or schedule preference when booking a tour?
- Is it possible to combine multiple tours or activities into a single package or custom itinerary?
- How many participants are required for each Wind Birds tour to run?
Before your trip
All topicsWhat to bring, weather, equipment and trip timings.
- Will you still run the tours/trips on a rainy day?
- What should I bring?
- Do you provide binoculars for participants who don't have their own?
- Is there a chance for snorkelling on the dolphin swimming trip?
- Do you have to wear a wet suit?
- Are your tours available year-round, or are there specific seasons for certain activities?
- Do you provide weather forecast updates or advisories before the tours?
- What time do Wind Birds tours run, and how long do they last?
- What equipment and services are included in each Wind Birds tour?
- Can I use flash photography or a flashlight on the Zino's Petrel Night Expedition?
Meeting points
All topicsPickup and departure information for your activity.
Accessibility and safety
All topicsFitness, children, health and staying safe on your tour.
- Which language will be spoken by your staff?
- Do you have tours insurance?
- Do your tours require much physical effort?
- Are these land tours appropriate for a senior person?
- Can I bring my pet or any other animal on your boat trips?
- Is swimming with dolphins in the open sea?
- I required a special meal, do you supply it?
- Are children allowed on your tours, and if so, is there a minimum age requirement?
- Are your tour guides certified and trained in first aid and emergency response?
- What fitness and boarding requirements apply to this pelagic expedition?
- Is it mandatory to wear a seat belt on your tours?
- What support is available for motion sickness or travel discomfort?
- What fitness level does each tour require?
- Do you offer any educational resources or materials for children participating in your tours?
- What boat and onboard equipment are used for Bird, Whale and Dolphin Watching?
- CoViD-19 Health & Safety Measures
- Is tap water in Madeira safe to drink, or should I buy bottled water?
- Is there a toilet onboard?
- Can you recommend accommodation?
Wildlife and activities
All topicsChoose a tour and learn what to expect in Madeira.
- Do you guarantee the species to see?
- What do I get to see in Madeira Wind Birds tours?
- Is it possible to swim with turtles?
- What is the best period for this pelagic expedition?
- Do I need any prior knowledge or experience to join a tour?
- Are there opportunities for participants to interact with local community members during your tours?
- Which areas and ecosystems do tours cover, and how do itineraries differ?
- Do tours include group activities or bonding experiences?
- Can I visit the Zino's Petrel breeding area on my own at night?
Policies
All topicsTerms, privacy and our environmental commitments.
Contact and company
All topicsGet in touch, find out about Wind Birds and work with us.
- Contact Us
- Where is your office?
- Do you answer WhatsApp messages?
- How do I get in touch with Madeira Wind Birds?
- I am a travel agent/tour operator, will you assist us travelling to Madeira Islands?
- What are the rates for calling booking services?
- Does Wind Birds promote equal pay between all staff?
- Are you currently hiring?
- Are you currently offering internships?
- How do your tours support the local economy and communities?